Measuring social media ROI can be quite a hassle sometimes. The main misconception begins where the wrong metrics are being used, considered that we’re dealing with an environment of its own which cannot be analysed with the most traditional kpi’s.
Some really truthful insights about social media and ROI, from now on better known as return on ignorance:
Social Media ROI, aka return on ignorance
March 26, 2011 • Online Marketing, Social Media
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